Commercial & Industrial
Long-Term Service Agreements
C&I LTSA’s Tailored to Meet Your Needs
From customers who want to handle many aspects of plant management and risk themselves, to those who want to leverage the full suite of NovaSource capabilities to maximize asset value, Novasource delivers a range of offerings designed to meet the needs of the spectrum of customers. Learn more about our four key service offerings:
Preventive maintenance: the core of our service. With corrective maintenance added on a cost-plus basis, this service is perfect for owners needing tight oversight on budget details. Warranty support rounds out the essentials to maintain your plant. ENGAGE NovaSource’s industry leading platform.
ENGAGE Service Features Included in Fixed Fee
Preventive Maintenance – Labor & Parts
Annual PM Visit
Warranty Support
Troubleshooting and RMA
Available on Cost+ Basis
Corrective Maintenance Labor
Corrective Maintenance Parts
By adding remote monitoring to the fixed fee essentials, we ADVANCE your asset’s performance with a streamlined solution that empowers us to tackle critical repairs immediately. Expanded DC health monitoring and more advanced performance reporting reveal a deeper layer of equipment failures so we can keep your generating capacity fully online.
ADVANCE Service Features Included in Fixed Fee
Remote Monitoring
Preventive Maintenance – Labor & Parts
Annual PM Visit
Performance Engineering
Basic (data curation, metrics calculation, basic reporting, & monitoring)
Warranty Support
Troubleshooting and RMA
DC Health Monitoring
Available on Cost+ Basis
Corrective Maintenance Labor
Corrective Maintenance Parts
Within NovaSource we call this offering true “owner’s-mentality service”. The agreement structure reenforces our passion for getting the very best out of solar assets by aligning our interests with yours. We further align our common interests with an inverter-based effective availability guarantee. ASSURE your results with the industry’s most comprehensive level of care.
ASSURE Service Features Included in Fixed Fee
Remote Monitoring
Preventive Maintenance – Labor & Parts
Annual PM Visit
Additional system health check visit
Corrective Maintenance Labor
Up to limit
Performance Engineering
Basic (data curation, metrics calculation, basic reporting, & monitoring)
Warranty Support
Troubleshooting and RMA
Availability Guarantee
Inverter-based Effective Availability Guarantee
DC Health Monitoring
Available on Cost+ Basis
Corrective Maintenance Labor
Corrective Maintenance Parts